Shipping policy

Last updated: [January 22, 2026]


HALO is operated by Movement Elevated LLC, a Florida limited liability company.

Shipping Overview

HALO currently ships FREE within the United States. 

PRE-ORDERS

Certain items may be offered as pre-orders. Estimated ship dates will be provided on the product page.

Pre-order timelines are estimates and may shift due to production or transit factors.

Orders containing pre-order items will ship once inventory becomes available. By placing a pre-order you agree to the stated timeline.

    Wholesale Orders

    Wholesale orders are currently processed and shipped within approximately 3–4 weeks from order confirmation.

    As each order is prepared with care, fulfillment timelines may vary slightly based on order volume. We’ll keep you updated every step of the way and notify you as soon as your order ships.

    Order Processing

    Orders are processed within 1–3 business days unless otherwise noted on the product page.

    Once fulfilled, orders ship via USPS or UPS and typically arrive within 3–7 business days depending on destination.

    You will receive tracking information via email once your order has shipped.

    We currently ship within the United States.

    For questions regarding your order, please contact help@movewithhalo.com.

     

    **For International Orders, please allow 3-10 business days for order processing. 

     

    International Shipping

    We currently offer international shipping to select countries.

    Please note:

    • All international orders are final sale

    • We do not accept international returns or exchanges, 

    • Duties, taxes, and customs fees are the responsibility of the customer

    • Delivery timelines may vary due to customs processing

    HALO is not responsible for delays caused by customs or carrier disruptions.

    If you have questions prior to placing your order, please contact us at help@movewithhalo.com.


    Shipping Rates

    Shipping rates are calculated at checkout based on:

    • destination
    • package size and weight
    • selected shipping method

     

    Delivery Timing

    Delivery times vary depending on location and carrier. HALO is not responsible for delays caused by shipping carriers, weather, or other circumstances outside our control.

     

    Incorrect Addresses

    Please double-check your shipping address at checkout. HALO is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.


    Lost or Damaged Packages

    If your order arrives damaged or is lost in transit, contact us at help@movewithhalo.com within 7 days of delivery so we can assist.

     

    Questions

    For shipping-related questions, email:

    help@movewithhalo.com